Return and Refund Policy

At CLAVEN.in, your satisfaction is our top priority. If, for any reason, you are not completely happy with your purchase, we offer a straightforward return and exchange process as outlined below:

Return Policy

Eligibility:
Returns must be initiated within 10 days of receiving your order.

Condition:
Items must be in the same condition as received—unworn, unused, and accompanied by all original packaging, certificates, and tags.

Process:
Please email our customer service team to request a return authorization and detailed instructions for returning your item.

Refund:
Once we receive and inspect the returned item, your refund will be processed and credited within 7–10 business days. Refunds will be issued using the same payment method as the original purchase.

Exchange Policy

Eligibility:
Exchanges can be requested within 10 days of delivery.

Condition:
Items must be unworn, unused, undamaged, and unmarked, with all original packaging, certificates, tags, and stamps intact.

Process:
To request an exchange, contact our customer service team. We will provide an exchange authorization along with instructions for returning the original item.

Exchange:
After receiving and inspecting the returned item, we will process the exchange, and the new item will be shipped to you promptly.Once the return/exchange product is received it will be inspected and the return/exchange will be approved and delivered within 7 days